BadPups Status Page - Notice history

Email → Email Services → Inbound email processing experiencing degraded performance

BadPups Status Page

See the current and historical service status for the BadPups platform. If something is wrong and it isn’t shown here, contact us through our website, https://linktr.ee/verybadpups, or social media to report it.

BadPups Store Site - store.badpups.com - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Notice history

Jan 2024

No notices reported this month

Dec 2023

Microsoft email addresses (@outlook, @hotmail, @live) won't get automated emails from us
  • Resolved
    UTC
    Resolved

    We have implemented a fix for Microsoft based email accounts.
    Emails to these addresses will be sent by our backup email system.
    Please check your spam/junk folder as the emails can be put in there.

    If for any reason your email fails to be delivered, we'll send it to you within 24 hours or otherwise contact us.

  • Update
    UTC
    Update

    We implemented a fix and are currently monitoring the result.

    FIX: We are trialing our backup Gmail service to send you an email automatically. If you don't get this, we'll email you manually within 24 hours.

  • Monitoring
    UTC
    Monitoring

    ISSUE: Microsoft owned email addresses, such as @outlook, @hotmail, and @live aren't receiving our automated system emails (such as for account signups, password resets, etc).
    FIX 1: We are trialing our backup Gmail service to send you an email automatically. If you don't get this, Fix 2 will apply to you.
    FIX 2: Our team will send you the email manually if you are affected. This can take up to 24 hours.
    WAITING ON: We are waiting on Microsoft to get back to us due to this delivery issue.

Large uploads sometimes timeout
  • Resolved
    UTC
    Resolved

    ISSUE: Sometimes large videos being uploaded to the site will timeout (you will not get a video upload success message, and nothing will happen on the page). This seems to affect videos over 200mb.

    FIXES:

    1. DM x.com/verybadpups on Twitter/X, DM us on Telegram, or contact us and link us with your larger video and we’ll upload it for you until this is fixed.
    2. Upload a shorter video, or under 200mb in the meantime.
Some email providers are sending our emails to spam/junk
  • Resolved
    UTC
    Resolved

    Check your spam / junk folders.
    If an email appears in these folders, mark it as ‘not spam / not junk’ and add us to your contacts list.

Nov 2023

No notices reported this month

Nov 2023 to Jan 2024

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